Thursday, June 22, 2006

Complaints

Finally it's offday again!!! Erm... not exactly finally lah.. worked for past 3 days only... but it seems a bit difficult to cross the time... Possibilities are: 1. too few customers... 2. lack of noise (from renjie??).. 3. My own problem.. 4. i dunno.. just dun feel like working.. =x

Today i will say is a traumatising day... i keep receiving calls of complaints... oh man.. and there's one which erm... i didn't call back.. i wondered if any one called the customer back... but i hope he doesn't get back to me... cos in the first place i dunno anything! And he's renjie's customer.. i dunno what renjie told him... hopefully if he calls tml... renjie will be the one entertaining him... so after someone put down the phone on behalf of me.. i've been staying away from the phone... and whenever i had to pick up the phone.. i prayed very hard that it's not the same customer...

Then there's another one regarding the M1 duffle bag... hey miss... that voucher is like due long long time ago... u are asking us to do u a favour by giving the free bag to u and yet the attitude was like super shitty... we have rights also can..! if u talk nicely to us.. we'd probably give it to u without even thinking! By the way.. the customer sounds highly educated... and i believed that if she has the money to buy the phone... what is the small little bag to her~?! And since she got the brains to already called the M1 (known thru the conversation)... it means she's not stupid to read the details behind or what-so-ever.. right~?! And the worst thing of all... we have no stand to fight with all these unreasonable customers... cos renjie basically threw away almost all the pages of the names we collected and called... then how are we going to prove to the customer that we have called him/her just that they didn't pick it up... or whatever happened to the phone!? So eric was rather pissed when he saw that there were only like 3 pages left out of the 27... he simply throw the remainings away too.. dotx..

Anyway just received a news that kbox session will be cancelled for the day... was rather disappointed... I never liked it this way.. i mean.. setting a date for something with friends and last min give an excuse to cancel it.. seriously.. i get easily pissed by such matters... haix.. whatever.. dun think will have the time and chance to go out with them again in near future... it's weird.. it only happens to this group of ppl... either one or 2 will suddenly just put aeroplane... give excuses... and the whole meet up will be cancelled... and i had to be the one being disappointed about the whole thing... i seriously didn't like changes like this... cos it mess up all my plans... and i dunno why meet-ups always had to be cancelled just becos one person cannot make it... the others can still go right~?! what's the problem.. the cycling was like that, the first meet-u with kenneth was like that, a few meet-ups for either kbox or other activities were like that.. how many times does this need to happen?? haiya.. whatever lah... i shall just stay at home and slack and sleep and later meet my sis for our movie~! Haix.. sianx.

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