Hmm... All right... back for updating... Actually am quite tired now... did full shift today... cos no other ppl except for one full time... so at least have one person to stay lor... And there's only 3 ppl working today... eric got something on... so i stayed... Somemore earlier we still bluff renjie that he will be alone for the night... HAha...
But something bad happened today... soon after eric left the store.. an angry customer came in with his luggage... erm... maybe he wasn't angry at first... but dunno what evoked him... our staff merely asked for his warranty card... the customer couldn't produce it and claimed that his bag is only one year old and it's new model... in fact... it's already about 3 years old.. and warranty is 3years lah... And tada... he exploded and wanted to call our GM... Aiyo... such small matter... so he thinks he very bigshot... in the end he really called our GM while renjie tried to get our Manager first... but to no avail... andy didn't pick up the call... so the angry customer tot renjie ignored him and so he called Singtel to get our main office's number and called there straight away... and talked to our GM... Then he asked the angry customer the same qns... which is when he bought the bag... and i think he got even more angry or something... even scolded our GM! Cos he asked for the USA email or contact... and i think he didn't give at first cos he was trying to explain the situation.... Pengx... aiya... this type of customer siao one lor... if he can talk nicely... can even forget about the warranty just say roughly when buy one lor... stupid... got the guts dun come back and buy our products again lor.. go other companies lor... think he's going to write complaint letter... Omg... think he really spoilt the day there lor.... if not today's sales is quite presentable lor... Damn him...
But truthfully.... i was a bit shocked when he flared up and was pretty scared when the call was going on... and he just shout like nobody's business... And i thought... 1 bad thing can really spoil all the good things that happened.... I believe renjie will only rmb being scolded by the customer and not rmb that he closed 2 good deals earlier in the afternoon when he just arrived... too bad that had to happen... and luckily i was there... to be a witness... and after that he really no mood liao lor... of cos lah... if it's me i also no mood... really curse and swear the customer after he left... so friends... dun be such customers ok...?~! Ok lah.. drop the subject...
On a lighter note... Went out with the cousins ytd... jiaqi and jiaxun... they came all the way to bedok actually... initially we wanted to go kbox at marina sq.... but korkor says kampong chaichee's one is cheaper... so we went there... but to my horror... the place is infested with smoke smell... oh man... and indeed... my jacket and bag smelled of smoke this morning... which i din realise ytd... i must have smelled like cigarette too when i go sy... so conclusion... although only pay $6 for 5hours of singing... it's still better to visit kbox if dun want to smell of smoke... Overall is still quite fun lah... it's becos of the ppl i'm with... my cousins!!
SY was terrible.... had a hard time trying to catch up with the notes for the newly composed song... even thou i tried playing at home... er-jie even commented that it was terrible when i practised at home... sadz... but since it's the first time combining that song... so was being let off... haha... guess we are not going to be so lucky the next time... got to practise more... and i escaped once being the concert master... i think mr quek still didn't know about the confirmed arrangement yet... Heex... Shh....
The past sat was Yanru's 21st bday.... seen quite a few sacians there... but not many stayed till the cake cutting session... all becos it was a bit late already... and she insisted on following her plan... which is games first then cut cake... erm... actually i dunno why she wants to do that... cos of the 21st parties that i attended.. i've never come across this be4... quite weird... but whatever... It's her birthday.... as long as she's happy..~ We left with me eating the 2nd piece of her cake... HAha... It's nice... i always trust prima's cakes... =)
Ok... Time to sleep.. work tml!!! Nitex.. will be back soon...
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